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Webcast Help
Windows Media Player is required to watch this
event. Click here
to test if you already have the software installed on your computer.
If you do not have this application installed on your computer, please follow
these instructions. Listed below are the minimum system
requirements:
- A Pentium PC or MAC equivalent
- A sound card with speakers or headphones
- A 28.8 Kbps Internet connection
- Internet Explorer 5.0 or higher
Use the following links to download and/or test your computer to see if you
have the software installed properly.
| Step 2. Install the Player |
| Once you have downloaded the file to
your local hard drive, double-click the file to begin the installation.
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If after installing the software you are still unable to hear the test file please check the following.
- Check the speaker volume on your headset/speakers.
- If you are behind a firewall/proxy be sure that port 1755 is open.
Windows Media Player requires UDP 1755 for the media stream.
For more information about firewalls and Windows Media Player click
here.
- Do you have enough bandwidth? While generally not a concern with audio streams slow dialup connections
may experience problems if there are other browser windows open and/or a file download is in progress.
Still have a problem?
Please contact the RoadShow Media Technical Support team at support@roadshowmedia.com.
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